Maxhato Sales Policy
Effective Date: January 3, 2025
Welcome to Maxhato, your trusted source for high-quality computer accessories! This Sales Policy outlines the terms and conditions that govern the sale of products through our website and physical store. By making a purchase from Maxhato, you agree to comply with the policies outlined below.
At Maxhato, we are committed to providing you with a seamless shopping experience, offering a wide range of top-tier computer accessories with excellent customer service. Please read our policy carefully and contact us if you have any questions.
1. Product Information
Maxhato offers a comprehensive range of computer accessories, including but not limited to keyboards, mice, laptop accessories, cables, adapters, and other essential products. We strive to provide accurate and up-to-date information on all of our products, including descriptions, images, prices, and availability.
However, we reserve the right to correct any errors in product information, pricing, or availability, and we may update these details without prior notice. Please refer to the official product page on our website at https://maxhato.net for the latest information.
2. Pricing and Payment
The prices listed on the Maxhato website are in U.S. dollars and may be subject to taxes, shipping fees, and other charges depending on the delivery location. All applicable fees will be displayed during the checkout process. Maxhato accepts a variety of payment methods, including major credit cards, debit cards, and online payment systems such as PayPal.
By completing a purchase on our website, you authorize Maxhato to process your payment according to the selected payment method. Once your payment has been confirmed, we will begin processing your order.
3. Order Confirmation and Shipping
Upon placing an order on the Maxhato website, you will receive an order confirmation email with the details of your purchase. This confirmation does not constitute a contract of sale but simply acknowledges that we have received your order. Once your order is processed, we will ship the items to the address provided during checkout.
We offer reliable shipping options for both domestic and international customers. Shipping times may vary depending on your location, and we will provide tracking information once your order has been dispatched. For more details about shipping methods, costs, and delivery times, please visit our Shipping Information page.
4. Returns and Exchanges
At Maxhato, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a return and exchange policy that allows you to return eligible items within 30 days of the purchase date. Please ensure that the product is in its original, unused condition with the original packaging and receipts.
To initiate a return or exchange, please contact us at info@maxhato.net. Our customer service team will guide you through the return process. Please note that some items may be ineligible for returns due to hygiene or safety reasons.
5. Warranty
Maxhato offers warranties on certain products, depending on the manufacturer’s terms and conditions. For information on product warranties, please refer to the product page on our website or contact our customer service team for more details. If a product is defective or damaged upon arrival, please notify us immediately, and we will assist you in processing a replacement or refund.
6. Customer Support
Our dedicated customer support team is available to assist you with any questions or concerns related to your order, products, or returns. You can reach us by phone at (561) 686-3955, via email at info@maxhato.net, or through the contact form on our website. We strive to respond to inquiries as quickly as possible and ensure your experience with Maxhato is a positive one.
7. Privacy and Security
Maxhato values your privacy. We are committed to protecting your personal information and ensuring that your shopping experience is secure. We use industry-standard encryption technology to safeguard your data during transactions. For more details, please review our Privacy Policy.
8. Changes to the Sales Policy
Maxhato reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on our website, and the updated policy will become effective immediately upon posting. Please check this page regularly for updates. By continuing to use our website and services after such updates, you accept the revised terms and conditions.
9. Contact Information
For further inquiries or assistance, please contact us:
Maxhato
Street: 3500 Whitehall Dr, West Palm Beach, Florida
Phone number: (561) 686-3955
Email: info@maxhato.net
Website: https://maxhato.net
We appreciate your trust in Maxhato and look forward to serving your computer accessory needs. Enjoy shopping with us!