Maxhato Privacy Policy

Effective Date:January 3, 2025

At Maxhato, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase from us. By accessing or using our website and services, you agree to the terms of this Privacy Policy. Please read it carefully.

1. Information We Collect

We collect various types of information in order to provide and improve our services to you. This information includes:

a. Personal Information
When you make a purchase, subscribe to our newsletter, or interact with our website, we may collect personal details such as:

  • Full name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (e.g., credit/debit card details)
  • Order history

b. Non-Personal Information
We may also collect non-personal information through cookies and tracking technologies to improve your experience on our website, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited and duration of visits
  • Referring website or source

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process and fulfill your orders, including payment and shipping details.
  • Customer Support: To respond to your inquiries, process returns, exchanges, and assist with any other requests.
  • Marketing: To send you promotional emails, newsletters, and special offers if you opt-in. You may opt-out of these communications at any time by following the unsubscribe link in the email or contacting us directly.
  • Improving Our Services: To analyze website traffic and improve the functionality and user experience of our website.
  • Security: To protect against fraud, unauthorized access, and to ensure the security of your personal information.

3. How We Protect Your Information

We are committed to securing your personal data. We use a variety of security measures, including encryption technology, firewalls, and secure servers, to ensure that your information is protected during transactions. However, no method of data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

4. Sharing Your Information

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information with trusted service providers and partners who assist us in operating our business, such as:

  • Payment processors
  • Shipping companies
  • Marketing services

These third parties are only permitted to use your information to the extent necessary to provide their services, and they are obligated to keep your data confidential.

Additionally, we may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations or to protect the rights, property, or safety of Maxhato, our customers, or others.

5. Cookies and Tracking Technologies

Maxhato uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that allow us to recognize you and retain certain preferences. These technologies help us analyze website traffic, provide personalized content, and improve the overall user experience.

You have the option to disable cookies through your browser settings, but please note that some parts of our website may not function properly without them.

6. Your Rights and Choices

As a customer, you have the right to:

  • Access Your Information: You can request a copy of the personal information we hold about you.
  • Correct or Update Information: You can update or correct any inaccurate or incomplete information.
  • Delete Your Information: You can request the deletion of your personal data, subject to certain legal obligations.
  • Opt-out of Marketing Communications: You can choose to stop receiving promotional emails by clicking the “unsubscribe” link in any email you receive from us.

To exercise any of these rights, please contact us at info@maxhato.net.

7. Children’s Privacy

Maxhato does not knowingly collect or solicit personal information from anyone under the age of 13. If you are a parent or guardian and believe we have inadvertently collected such information, please contact us immediately so that we can take appropriate action.

8. Changes to This Privacy Policy

Maxhato reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

Maxhato
Street: 3500 Whitehall Dr, West Palm Beach, Florida
Phone number: (561) 686-3955
Email: info@maxhato.net
Website: https://maxhato.net

Thank you for trusting Maxhato with your personal information. We are committed to ensuring your privacy and providing a secure and enjoyable shopping experience.